Bathroom Modifications –
Frequently Asked Questions (FAQ)
1. What are NDIS bathroom modifications?
Changes made to a bathroom to improve safety, accessibility, and independence for participants.
2. Who recommends bathroom modifications?
An Occupational Therapist must assess and recommend all NDIS bathroom modifications.
3. Do bathroom modifications need NDIS approval?
Yes. All funded modifications must be approved before work begins.
4. What is included in an accessible bathroom renovation?
Hobless shower, shower seat, handheld shower, accessible toilet, grab rails, non‑slip flooring, and accessible tapware.
5. Do you follow OT recommendations?
Yes. All measurements, placements, and fixtures follow the OT report exactly.
6. Can the NDIS fund full bathroom renovations?
Yes, if the OT justifies the renovation as reasonable and necessary.
7. How long does a bathroom renovation take?
Typically 7–14 days depending on scope and approval.
8. Do you install hobless (walk‑in) showers?
Yes. Hobless showers are one of the most common NDIS‑aligned upgrades.
9. Why are shower screens removed in accessible bathrooms?
Screens restrict movement, limit carer access, and increase fall risk.
10. Do you install shower curtains and tracks?
Yes. Curtains provide safer, more flexible access.
11. Do you install shower seats?
Yes. We install fold‑down and fixed shower seats at OT‑recommended heights.
12. What is the benefit of a shower seat?
Safe seated showering, reduced fatigue, and improved stability.
13. Do you install handheld shower heads?
Yes. Handheld showers improve reach and safety, especially for seated showering.
14. What tapware is recommended for accessible bathrooms?
Lever mixer taps and easy‑turn handles.
15. Do you install thermostatic mixing valves (TMV)?
Yes. TMVs prevent burns by regulating water temperature.
16. Do you install accessible toilets?
Yes. We install Caroma Care 800, Opal, Luna, and other OT‑recommended models.
17. What is the benefit of an accessible toilet?
Higher pan height, safer transfers, and improved comfort.
18. Do you install raised toilet seats?
Yes. Raised seats make sitting and standing easier.
19. Do you install toilet support frames?
Yes. Support frames provide stability for safe transfers.
20. Do you install grab rails?
Yes. We install vertical, horizontal, angled, and custom‑height rails.
21. How are grab rails installed?
Into reinforced wall blocking for maximum safety.
22. Do you install non‑slip flooring?
Yes. We install wet‑area rated tiles, vinyl safety flooring, and textured shower flooring.
23. Why is non‑slip flooring important?
It reduces fall risks and improves traction in wet areas.
24. Do you install wall‑mounted basins?
Yes. Wall‑mounted basins provide wheelchair access and safe forward‑facing positioning.
25. Can you adjust basin height?
Yes. Basin height is set according to OT recommendations.
26. Do you remove under‑basin cupboards?
Yes. Removing cupboards improves wheelchair access.
27. Do you install accessible mirrors?
Yes. Mirrors are installed at heights suitable for seated or standing use.
28. Do you provide waterproofing certificates?
Yes. All waterproofing is certified and compliant.
29. Do you provide electrical certificates?
Yes. All electrical work is completed by licensed electricians.
30. Do you provide itemised quotes?
Yes. All quotes are detailed and NDIS‑compliant.
31. Do you provide Scope of Works?
Yes. Every quote includes a detailed Scope of Works.
32. Can you help with NDIS documentation?
Yes. We provide product sheets, photos, and compliance notes.
33. Do you work with Support Coordinators?
Yes. We communicate directly with Support Coordinators throughout the process.
34. Do you work with Occupational Therapists?
Yes. We collaborate closely with OTs to ensure functional outcomes.
35. Can you modify bathrooms in rental properties?
Yes, with landlord approval.
36. Can you modify bathrooms in strata properties?
Yes. We assist with strata approval where required.
37. Do you remove old fixtures?
Yes. We handle demolition and disposal.
38. Can you reposition plumbing fixtures?
Yes. We reposition toilets, basins, and showers according to the new layout.
39. Do you install new lighting?
Yes. We install LED downlights and safe bathroom lighting.
40. Do you install heater‑light units?
Yes. We install 3‑in‑1 bathroom heater‑light‑fan units.
41. Can you improve bathroom ventilation?
Yes. We install compliant exhaust fans.
42. Do you install accessible shelving?
Yes. Shelves are installed at OT‑recommended heights.
43. Do you install accessible toilet roll holders?
Yes. Installed at safe, reachable heights.
44. Do you install accessible soap dispensers?
Yes. Wall‑mounted dispensers reduce clutter and improve safety.
45. Can you modify bathrooms for wheelchair access?
Yes. We specialise in wheelchair‑friendly bathroom layouts.
46. Do you provide photos for NDIS submissions?
Yes. We provide photos when required.
47. Can you provide multiple quotes if needed?
Yes. We can provide alternative quotes if requested by the NDIS.
48. Do you guarantee your work?
Yes. All work is covered by warranty and completed to NSW building standards.
49. How do I start the bathroom modification process?
Book a consultation and provide your OT report or request an OT assessment.
50. Do you service all of Sydney?
Yes. We service Sydney, Sutherland Shire, St George, Canterbury‑Bankstown, Inner West, Eastern Suburbs, Western Sydney, South‑West Sydney, and surrounding regions.