NDIS Home Modifications – Frequently Asked Questions (FAQ)
1. What are NDIS Home Modifications?
NDIS Home Modifications are changes made to a participant’s home to improve safety, accessibility, and independence.
2. Who can recommend home modifications?
Only an Occupational Therapist can recommend NDIS Home Modifications.
3. Do home modifications need NDIS approval?
Yes. All funded modifications must be approved by the NDIS before work begins.
4. What types of home modifications does NSW Trading provide?
We provide bathroom upgrades, access improvements, kitchen adjustments, safety installations, and general accessibility modifications.
5. Are your builders licensed?
Yes. All work is completed by licensed NSW builders with NDIS experience.
6. Do you work with Occupational Therapists?
Yes. We collaborate closely with OTs throughout the entire process.
7. How long does NDIS approval take?
Approval times vary depending on the complexity of the modification and NDIS review time.
8. Can you help with NDIS documentation?
Yes. We provide quotes, Scope of Works, product sheets, and compliance notes.
9. What is a Scope of Works?
A detailed document outlining the exact modifications, materials, and installation requirements.
10. Do you provide itemised quotes?
Yes. All quotes are fully itemised and compliant with NDIS requirements.
11. What is considered a minor modification?
Grab rails, handheld showers, threshold ramps, and small safety upgrades.
12. What is considered a major modification?
Bathroom renovations, doorway widening, structural changes, and large access upgrades.
13. Can the NDIS fund full bathroom renovations?
Yes, if recommended by an OT and justified as reasonable and necessary.
14. Do you install grab rails?
Yes. We install grab rails in bathrooms, toilets, hallways, and outdoor areas.
15. Do you widen doorways?
Yes. We widen doorways for wheelchair access and improved mobility.
16. Do you build ramps?
Yes. We install timber, aluminium, and concrete ramps.
17. Do you provide step‑free access solutions?
Yes. We remove steps and create level access transitions.
18. Can you modify kitchens for accessibility?
Yes. We lower benchtops, adjust sinks, reposition appliances, and improve storage access.
19. Do you install shower seats?
Yes. We install foldable and fixed shower seats.
20. Do you install handheld showers?
Yes. We install handheld shower heads for improved accessibility.
21. Do you provide non‑slip flooring?
Yes. We install non‑slip flooring in bathrooms and other high‑risk areas.
22. Can you modify bedrooms for accessibility?
Yes. We adjust layouts, install rails, and improve access.
23. Do you provide outdoor access improvements?
Yes. We upgrade pathways, install handrails, and improve entry points.
24. Do you work with Support Coordinators?
Yes. We communicate directly with Support Coordinators throughout the process.
25. Can you provide product information without selling products?
Yes. We provide product details and pricing for OT and participant understanding.
26. Do you offer free quotes?
Yes. We provide free, detailed quotes for NDIS approval.
27. How do I start the home modification process?
Book a consultation and provide your OT report or request an OT assessment.
28. What documents do I need for NDIS approval?
An OT report, builder quote, Scope of Works, and supporting photos.
29. Can you help if the NDIS requests more information?
Yes. We respond quickly with any additional documentation required.
30. Do you provide emergency modifications?
We prioritise urgent safety‑related modifications where possible.
31. Can you modify rental properties?
Yes, with landlord approval.
32. Do you work with strata properties?
Yes. We assist with strata approval where required.
33. Can the NDIS fund modifications for safety only?
Yes. Safety‑related modifications are commonly approved.
34. Do you remove old fixtures before installing new ones?
Yes. We remove and dispose of old fixtures as part of the job.
35. Do you provide photos for NDIS submissions?
Yes. We provide photos when required by OTs or the NDIS.
36. How long do modifications take to complete?
Minor works may take a few hours. Major works may take several days.
37. Do you guarantee your work?
Yes. All work is covered by warranty and completed to NSW building standards.
38. Can you install rails in rental bathrooms?
Yes, with landlord approval.
39. Do you provide accessible toilet installations?
Yes. We install accessible toilets and raised toilet seats.
40. Do you install support frames around toilets?
Yes. We install fixed and adjustable toilet support frames.
41. Can you improve access to the laundry?
Yes. We modify laundry layouts and access points.
42. Do you provide slip‑resistant outdoor surfaces?
Yes. We upgrade pathways and outdoor areas with slip‑resistant finishes.
43. Can you modify stairs for accessibility?
Yes. We install handrails and improve stair safety.
44. Do you install threshold ramps?
Yes. We install threshold ramps for doorways and transitions.
45. Can you help participants understand modification options?
Yes. We explain all options clearly and provide product information.
46. Do you follow OT recommendations exactly?
Yes. All modifications are aligned with OT reports and NDIS guidelines.
47. Can you provide multiple quotes if needed?
Yes. We can provide alternative quotes if requested by the NDIS.
48. Do you provide compliance documentation?
Yes. We provide all required compliance notes and installation details.
49. Can you modify homes for wheelchair access?
Yes. We specialise in wheelchair‑friendly access modifications.
50. Do you service all of Sydney?
Yes. We service Sydney, Sutherland Shire, St George, Canterbury‑Bankstown, Inner West, Eastern Suburbs, Western Sydney, South‑West Sydney, and surrounding regions.